Home > About Us > Service And After Sales
CONTENT
Service And After Sales
We want to make the time you spend on your yacht the best memorable time you have. However, if you do have difficulties with technical equipment on board, we will do our best to solve the problem quickly for you.
With service centers in Port Adriano (Mallorca), Neustadt (Baltic Sea), \ & Merk on the Adriatic coast and other service partners throughout Europe and China we are always able to reach you at your location as quickly as possible.
Our aim is to offer you First-Class Service for your yacht.
In 2010, Sunseeker Germany won the „Gold Award“ in recognition of Excellent Customer Service within the Sunseeker dealer network worldwide. It was for the fourth year running that Sunseeker Germany has been awarded with this high-ranking prize. After receiving the “Silver Award” from 2007 to 2009, the „Gold Award“ 2010 is the consequent result of the company’s philosophy to continuously improve and focus on a world-class warranty and after sales service.
The recognition is based on an excellent on-site customer services, positive customer feedbacks after yacht deliveries and the fact that customer requests were always met promptly.
Further service advantages we offer include brokerage of pre-owned boats, after sales service and guarantee work, 24 hours emergency hotline, rebuilding and repairs of any type, electronic fittings, cleaning and maintenance, transports and winter storage, rental of moorings, insurance and financing offers, Yacht Management and many more.
Please contact us for further information on our award-winning service or our care free service packages available from Sunseeker Germany. We will be delighted to offer you a bespoke service package for your yacht.
„You enjoy your yacht – We take care of everything else“.
Service facts at a glance:
- Service cars: 14
- Own Moorings: 50
- Yachts in service: 250
- Winter storage hall: 2.500 m2
- Open-air storage: 2.500 m2
Contact details of our service stations in Port Adriano on Mallorca, Neustadt at the Baltic Sea and the Marina of Tribunj at the Adriatic Sea are:
Sunseeker Germany S.L.
Port Adriano, Local 2 s/n
E-07180 Calvià/El Toro, Mallorca, Spain
Tel: +34 971 - 23 28 20
Fax: +34 971 - 23 27 65
E-Mail: mallorca@sunseeker.de
Sunseeker Germany AG
Ancora Marina
An der Wiek7-15
23730 Neustadt, Germany
Tel: +49 (0) 4561 526342
Fax: +49 (0) 4561 526343
E-Mail: neustadt@sunseeker.de
Merk & Merk Jahte Servis Tribunj d.o.o.
Jurjevgradska 2
HR-22212 Tribunj
Croatia
Tel: +385 22 44 60 25
Fax: +385 22 44 63 43#
E-Mail: office@yacht-repair-refit.com


